Fully Insured · Serving the Dallas Metroplex

Privacy Policy

Effective Date: July 29th, 2026

At Custom Roofing & Construction LLC (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://customroofingdallas.com/, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Property address
  • Company name (if applicable)
  • Information included in contact forms or messages
  • Photos or documents you choose to submit
  • Any additional information you voluntarily provide

We also automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral website
  • Date and time of your visit

This information helps us improve the performance and usability of our website.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests
  • Schedule inspections or appointments
  • Prepare estimates
  • Provide customer support
  • Improve our website and services
  • Analyze website performance
  • Communicate regarding requested services
  • Send important administrative communications
  • Comply with legal obligations

If you choose to receive marketing communications, we may also send promotional emails or updates. You may unsubscribe at any time.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Measure website traffic
  • Analyze visitor behavior
  • Enhance website performance

Most web browsers allow you to manage or disable cookies through your browser settings.

Analytics

We may use third-party analytics services, such as Google Analytics, to understand how visitors interact with our website. These services may collect information about your visit, including pages viewed, time spent on the site, and general geographic region.

This information is aggregated and used solely to improve our website and services.

Third-Party Services

Our website may include links to third-party websites or integrate third-party services, including:

  • Mapping services
  • Payment processors
  • Scheduling tools
  • Social media platforms
  • Website analytics providers

These third parties maintain their own privacy policies, and we are not responsible for their privacy practices.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

  • Service providers assisting us in operating our business
  • Professional advisors
  • Government authorities when required by law
  • Parties involved in business transfers, mergers, or acquisitions

Any service providers receiving your information are expected to protect it appropriately.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Privacy Rights

Depending on your location, you may have certain privacy rights under applicable law, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Request information regarding how your data is used
  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Custom Roofing & Construction LLC
8700 Stonebrook Pkwy
Frisco, TX 75034

Phone: (972) 654-7885

Email: staff@customroofingdallas.com